Citizen Advice, Advocacy & Liaison Service
We understand that navigating government institutions can be challenging.
Our Citizen Advice, Advocacy & Liaison Service acts as a bridge between citizens and government bodies, ensuring your voice is heard and your concerns are addressed effectively.
Our digital-first approach to citizen inclusion saves time, money and resources,
with vastly improved public service delivery outcomes.
We are:
Digital
✦
Ethical
✦
Transparent
✦
Efficient
✦
Swift
CitizenBuddy is an AI-powered Citizens' Advocate created by Citizen Concern Bureau of Zimbabwe.
CitizenBuddy enables Zimbabwean citizens to voice their concerns.
CitizenBuddy ensures that citizens' concerns are not only acknowledged but also acted upon.
Core Functions:
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Facilitate communication between citizens and government institutions
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Help interpret complex government processes and requirements
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Advocate on behalf of citizens to relevant authorities
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Provide updates on the progress of citizens' concerns
How it works
Submit Your Concern:
CitizenBuddy listens to your concerns and gathers all necessary information.
Instant Assessment:
CitizenBuddy evaluates your case and determines the best course of action.
Engagement:
CitizenBuddy reaches out to the relevant government institutions on your behalf.
Follow-up:
CitizenBuddy persistently follows up on your case to ensure progress.
Resolution:
CitizenBuddy works as your advocate towards a satisfactory resolution of your concern.
Feedback:
CitizenBuddy keeps you informed throughout the process and provide a final report.